Before packing, check this list of items prohibited from entering a particular country or region.
Unfortunately, some shipments are being rerouted due to international tensions in the Red Sea, causing delays. Please read our blog article for more information.
Quick Tips A BSF186 form must be completed You must attend a Canadian customs office to clear your items
Things you need to know when shipping to Canada
You will need to log into your account in order to complete our online documentation which includes:
- Inventory, recording the contents of your shipment;
- Insurance to protect your shipment in case of mishap.
You will need to upload scans of your passport - the picture page, the signature page and if applicable, a copy of your visa, at the final stage of the process.
There are helpful pointers all throughout but you must be completely accurate with the information you enter as these forms will be presented to the authorities at the destination.
You must be present in Canada when your shipment of personal effects arrive in the country.
Importing your personal effects and household items
Your shipment of personal effects and household items can be imported duty-free if:
- You are a returning Canadian citizen or recent immigrant:
Ideally, all personal effects or household items should have been owned and used for at least 6 months prior to you importing them. Some new items may be imported duty-free but others may be subject to duty and taxes. - Canadian citizens only: you must have lived outside Canada for a period not less than 12 months, you may be required to produce documentary evidence including:
a. Evidence of disposal of property abroad.
b. Cessation of employment
c. Evidence of "day to day" living:
• Bank statements;
• Utility bills (electricity, gas);
• Rent receipts;
• Medical insurance documents and
• Any other documents you think relevant and ideally cover the
12-month period or longer.
Please keep these types of documents should Customs require further information. - You are a student or visitor or entering with a work permit:
a. All personal items and household item must be for your personal use during your stay;
b. All such items must be exported when your temporary residence ends;
c. None of items imported can be sold or otherwise disposed of without Customs agreement.
All returning Canadian citizens or recent immigrants should complete the BSF186 form, "Personal Effect Accounting" document AND have it stamped upon arrival at the airport RED channel to avoid taxes / duties.
What happens next
You must be in Canada when your shipment of personal effects and household items arrives. Upon arrival of your shipment you will be contacted by our office in Canada to confirm arrival and that we are awaiting clearance by Customs. This must be performed by you in person.
Our office will email you the necessary documents and clear instructions how to complete these documents. These documents must be presented to Customs office in the city where your cargo is located – the Customs office may not be local to you. Once your shipment is cleared, Customs will stamp your “Cargo Control Document” as “PARS PERMITTED”.
Please email the clearance document to our office UNLESS you are living in the Ontario area, then please mail the original clearance document. Once this has been received we will contact you to arrange the delivery of your shipment.
Canadian customs process - video explainer
Importing wedding gifts
Your wedding gifts can be imported duty-free provided they are part of your shipment of personal effects and household items. In addition to completing our online documentation you will need to provide a copy of your marriage certificate.
Importing inheritance items
Your inherited items can be imported duty-free if you can provide a copy of the death certificate; a letter from the executor stating you as the beneficiarywith list of items inherited.
Importing works of art and antiques
You can import works of art duty-free as part of your shipment of personal effects and household items.
Prohibited goods
We make importing into Canada easy. See our comprehensive list of items you cannot send to Canada along with any service based restrictions.
Canada Border Services Agency (CBSA) Customs Offices in Canada
We will contact you again shortly before your shipment arrives in Canada to advise you which CBSA Customs Office you must visit to clear your shipment. This Office is local to the bonded warehouse that will hold your shipment and that may not be "local" to you unfortunately. If you are either a Canadian national, a permanent resident or "soon-to-be" permanent resident, then you will need to complete online and printed off a BSF186 form before you arrive and have it stamped by Customs at the airport.
Alberta
Calgary Customs Office
175 Aero Way Northeast, Unit 162,
Calgary, AB T2E 6K2
Monday- Friday 8:.00 AM - 4:00 PM
Sat. & Sun. - Closed
Edmonton Customs Office
1727 35th Ave East Unit 100
Edmonton, AB T9E 0V6
1 800 461 9999
Monday- Friday 8:.00 AM - 4:00 PM
Sat. & Sun. - Closed
British Colombia
Vancouver Customs Offices
1611 Main Street Unit 412
Vancouver, BC V6A2W5
204 983 3500
Monday- Friday 8:.00 AM - 4:00 PM
Sat. & Sun. - Closed
Manitoba
Winnipeg Customs Office
1821 Wellington Avenue Unit 130
Winnipeg MB R3H 0G4
204-983-3030
Monday- Friday 8:.00 AM - 4:00 PM
Sat. & Sun. - Closed
Nova Scotia
Halifax Customs Office
163 Susie Lake Crescent
Halifax, NS B3L 4V6
902 426 2072
Monday- Friday 8:00 AM - 4:00 PM
Sat. & Sun. - Closed
Ontario
Mississauga Customs Office
2720 Britannia Road East
Mississauga, Ontario L4W 0G3
OPEN 24/7
905 676-3626
Quebec
Montreal Customs Office
400 Place d'Youville
Montreal, QC
514 283 8700
Monday- Friday 8:.00 AM - 4:00 PM
Sat. & Sun. - Closed
Saskatchewan
Saskatoon Customs Office
2625 Airport Dr
Saskatoon, SK S7L 7L1
306 975 4755
Monday- Friday 8:.00 AM - 4:00 PM
Sat. & Sun. - Closed
Regina Customs Office
2510 Sandra Schmirler Way
Regina, SK S4W 1B7
1 800 461 9999
Monday- Friday 8:.00 AM - 4:00 PM
Sat. & Sun. - Closed
Bonded warehouse addresses
Here are the addresses of the bonded warehouses in Canada we will use to safely store your shipments while you arrange customs clearance.
Calgary
Fastfrate
11440 – 54th Street SE
Calgary, Alberta
Canada T2C 4Y6
Tel: 403.264.1687
Edmonton
Fastfrate
10020-56th Avenue
Edmonton, Alberta
Canada T6E 5L7
Tel: 780.439.0061
Saskatoon
Direct Distribution
3030 Cleveland Ave
Saskatoon, SK
Tel: 306-956-1760 x 38804
Montreal
Lafrance Warehouse
7055 Notre-Dame St. East
Montreal, Quebec H1N 3R8
Tel: 514 523 1127
Simard Warehouse
1212, 32nd Avenue
Lachine, QC H8T 3K7
Tel: 514 636 9411
Halifax
I. H. Mathers
165 Burbridge Ave.
Dartmouth, NS, Canada B3B 0G6
This page was last updated on 22nd November 2022.
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