Before packing, check this list of items prohibited from entering a particular country or region.
Unfortunately, some shipments are being rerouted due to international tensions in the Red Sea, causing delays. Please read our blog article for more information.
Deliveries via our partners
If one of our partner companies will be dropping off your boxes, we are unable to provide a time when you can expect them.
Please tell us where you would like us to leave the boxes (making sure your chosen location is well hidden). The boxes will be delivered to you in a large plastic bag. We suggest completing the online documentation around the same time you’re doing the packing.
- Delivery Of Empty Boxes
- Ordering Of Empty Boxes
- Deliveries Via Partners
- Packing Information
- Having Your Boxes Ready For Collection
- Collection of your Boxes by our Partners
- Confirmation Of Delivery Success
- Failed Delivery
- Collecting Your Boxes
- Having Your Boxes Ready For Collection
- Using Your Own Boxes
- The Insurance Process
- The Collection Process
- End Of Your Storage Period
- Your Shipment Is Ready To Go
- When Your Shipment Arrives
- Your Shipment Has Been Cleared
- Redelivering Your Shipment
- Your Items Are At Our Depot
- Preparing For The Arrival Of Your Items
- Redelivering Your Items
- Making A Delivery Via Our Partners
- Feedback
- Returning Your Items
- Emailing Attachments