Before packing, check this list of items prohibited from entering a particular country or region.
Unfortunately, some shipments are being rerouted due to international tensions in the Red Sea, causing delays. Please read our blog article for more information.
Your items are at our depot
Your shipment has been cleared through the appropriate import authorities and has now arrived at our depot.
Please log into your account to arrange for the day you want your shipment delivered to you. Check the address is complete and correct. If you will not be in to receive your shipment, then please tells us who will be. Log into your account. In the Driver Notes, select “Other” from the dropdown and enter the name and mobile/cell number of the person who will receive your shipment in your absence.
You might not be able to book tomorrow as this may have already been closed off for scheduling. But don’t worry, simply try the next working day or the day after that. Delivery slots are booked on a first-come, first-served basis.
If you want us to store your boxes for a short while then please call to discuss.
- Delivery Of Empty Boxes
- Ordering Of Empty Boxes
- Deliveries Via Partners
- Packing Information
- Having Your Boxes Ready For Collection
- Collection of your Boxes by our Partners
- Confirmation Of Delivery Success
- Failed Delivery
- Collecting Your Boxes
- Having Your Boxes Ready For Collection
- Using Your Own Boxes
- The Insurance Process
- The Collection Process
- End Of Your Storage Period
- Your Shipment Is Ready To Go
- When Your Shipment Arrives
- Your Shipment Has Been Cleared
- Redelivering Your Shipment
- Your Items Are At Our Depot
- Preparing For The Arrival Of Your Items
- Redelivering Your Items
- Making A Delivery Via Our Partners
- Feedback
- Returning Your Items
- Emailing Attachments